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 Harley-Davidson of Palm Beach would like to thank each of you for helping in our effort to provide you with a great shopping experience. |  |
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"Just traded my 2005 Yamaha V-Max on a 2012 Fat Bob! All I can say is that Harley Davidson is still building an all around superior street bike! Handling, braking, comfort, power and style all far exceed my expectations! The total package! Ride on !!"
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By: Louis West Palm Beach, FL
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"We were thrilled, and honored, to "break in" a new rental trike and enjoy the sun we finally had on Friday. It was a great way to see if a trike is right for us (we have a Sportster) and the perfect ending to our rainy vacation! Greg was great to work with - very attentive and knowledgable, as was all the staff we interacted with. We look forward to next time!"
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By: Mike and Sue Fort Ashby, WV
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"Collene and Lauren were a great help to us in the purchase of new helmets. We purchased helmets on Wednesday and I worn mine for the first time on Saturday. After wearing my helmet I got home and found out that a emblem had come off. This emblem holds my face shield in place. We brought the helmet in and Lauren replaced the emblem. When it wouldn't stay she replaced the helmet. Thank you so much for taking good care of us and going above our expections. It's such a pleasure to come into H-D of Palm Beach. Everyone is always very nice and helpful. "
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By: Becky Lantana, FL
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"Mr Lehman
I initially contacted your sales manager Steve to arrange Harley financing for a private purchase that ultimately fell thru due to misrepresentation by the seller. I cannot say enough about how much Steve helped me, first with the attempted private sale, and then finding an absolutly beautiful Wide Glide, just what I was searching for. Steve's expertise and knowledge of Harley products and financing programs, along with his no BS demeanor, accomplished what I have been trying to do for 25 years, get back in the wind!!!!!!!!!
I could not be happier with my bike or how I was treated by Steve and the rest of your staff. I contacted Steve a few weeks after the purchase with a small problem I encountered, within minutes Billy from the parts dept. was calling me back with suggestions to rectify it
I should mention I travelled from Fort Lauderdale to buy my bike from your store and Steve. I already have encouraged people I know to take the short ride north and check out your dealership and avoid the local superstore (hah) Harley dealer and will continue to do so.
I have never recieved the level of customer service, or been as pleased with a major purchase, as I am with my bike. This is the first time I have been moved to write a company to express my satifaction and gratitude. Thank you Steve!!!
Happily back in the wind
Jim Ryan "
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By: Jim Fort Lauderdale, FL
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"Mike,
Just wanted let you know that Terri and your service techs provided me with great service with all the work that was done on my Road Glide.
Thanks,
Brian Ploskunak
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By: Brian
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"Hey Guys! Still enjoying my FXSTDI I bought from you after the "great hurricanes" of 05!! That special financing really helped out!! God Bless AND KEEP ON RIDING!!
Jeff (J.T.) Loxahatchee, Florida"
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By: Jeff Loxahatchee, FL
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"The service I receive from Terri and Jerry is fabulous. I have a Dyna Wide and a Buell Firebolt that they keep in tip top shape which makes riding them a pleasure. Keep up the great work! Lloyd S"
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By: Lloyd Jupiter, FL
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"I usually just like to come in and look around, but I met Johnny Cadillac, and I was hooked. He is so knowledgeable and patient, not to mention good looking, that I think I'll have to marry him one day (and hopefully have his kids). Aside from all that, the Night Train is awesome, and the entire crew rocks (even Andy!) I would recommend PBHD to anyone, just so Johnny can make a good living! "
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By: Michelle Lake Worth, FL
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"Living in Palm Beach County gives me at least 5 HD dealers to choose from. Palm Beach HD wasn't the first dealership I visited, but it was the last. I remember one salesman, at another dealership, telling me, while talking price, "HD estimates how many people will be buying a bike in the next year, and then they will manufacture 75% of that number." Because of that, he wouldn't negotiate. When I came to PBHD I was treated as if I was the only customer they had hopes of striking a deal with, although there were several others also shopping. From the minute I walked in the door, until I drove off on my new bike, I couldn't have had a better experience. This extended from Steve, who struck the deal on the bike, right through to Lauren, taking time to properly fit me with helmet, boots, and selling me all the other stuff. All I can say is thanks, I sure made the right choice."
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By: Steven Lantana, FL
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"Tom did it again. I needed to fix my bike and Tom was quickly able to tell me what the best route was for me to take in fixing my bike!
Thanks Tom!!!"
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By: Ray Palm Beach Garden, FL
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"Your staff, particularly Tom and Jeremy in parts are awesome. They have helped me numerous times finding hard to find parts and offering simple tips to help me complete my repairs.
Thanks Guys!"
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By: Ray Palm Beach Garden, FL
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"LOVE THE HARLEY DAVIDSON DRAG RACING EVENTS. I WISH I COULD GO TO THEM ALL. GOOD LUCK IN YOUR FUTURE RACES... "
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By: HAYLEY CHICO, CA
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"A Huge Thank You! to the guys in your Service Department for getting me back on the road again last month. While I was crossing the Flagler bridge in Palm Beach my 2000 FLSTC stalled, leaving me stranded 45 miles from home.
I called Harley's roadside assistance, they came out with a flatbed truck and transported me and the bike to your dealership. There I was met by your Service Manager who quickly diagnosed the problem to be a failed voltage regulator. Although it was nearly closing time, your staff went "out of there way" to perform the needed repair.I was treated professionally and in no time, I was back out there bustin' bugs!
Since then, I have "gone out of my way" to buy my motorclothes and what ever else I want from your dealership.Keep up the good work!"
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By: Robert Stuart, FL
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"Mike Lehman just wanted to put a note on this letting you know that the SALES Dept is great Bob has been a great help to me in getting my Harley. This is my second bike i purchased from your store. "
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By: Ronny west palm beach, FL
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"I would rate my experience at Harey-Davidson Palm Beach 10 Stars. You could'nt ask for a better group of people. "
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By: John Greenacres, FL
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"WE COME TO YOUR SHOP EVERYTIME WE ARE IN THE AREA OF WEST PALM BEACH...THE PEOPLE WHO ARE THERE ARE SO NICE AND HELPFUL..LAST TIME I HAD DROPPED MY CELL PHONE IN THERE AND WHEN FOUND THEY WERE KIND ENOUGH TO KEEP IT FOR ME.."
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By: ELIZABETH WESTVILLE, IL
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By: Anonymous Wellington, FL
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"I was going to purchase my motorcyle at Pompano until I spoke with the salesman Bob Parks and he talked me into coming up there, my fiancee Adele Lafita and I left with a new Sportster XL1200C. Great service ever since. Much nicer atmosphere then Pompano. I tell everyone I know to see you guys and I've been told by others they have had the same experience."
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By: Robert Lake Worth, FL
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"Hey Mike,
Just had our bikes in for some recall service. Just thought you should know what a fantastic service manager and department you have. Darryl went way out to make sure we were taken care of ina timely manner. He evenwashed our bikes himself! That is true dedication to customer satisfaction. I will highly recommend your dealership when it comes to exceptional customer service.
THANK YOU DARRYL!
Bob & Mary Bordelon "
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By: Bob & Mary Boynton Beach, FL
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"Looked for a Harley dealer to service my Bike that I keep down there. Went to your Web site, was please with what I saw and the testimonials. I also searched the web for "bad Press" on Harley Ddealers in your area, You name only had good things as compared to the other dealers in the Area.
Thought I would trust your dealership to do the 1000 mile service and battery problem and glad I did. Will definitely come back for my purchases and service. It is nice to know there are dealers that will treat the person and bike as if came from their Dealership. There are quite a few who do not.
Thanks again."
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By: Denis/ Chris Hamburg, NY
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"The service there is the best i have ever expierenced. You have a GREAT store and wonderful employees."
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By: William Shelbyville, KY
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"Steve and the sales staff gave me the chance to purchase my dream bike. I have been to many Harley dealerships across Florida. However Harley of Palm beach made it worth the drive from Gainesville, Florida. I would make the drive and ride home on my new H.D. over and over again just to relive the dream they helped to come true. Thanks guys to the hardest working dealership in the state. I love my Harley and Harley Davidson of Palm Beach."
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By: Shane gainesville, FL
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"I WOULD LIKE TO COMMEND YOUR SERVICE DEPARTMENT FOR MAKING ME A CUSTOMER FOR LIFE. RECENTLY, I HAD MY 2006 HERITAGE SOFTAIL CLASSIC IN FOR ITS 1000 MILE SERVICE AND A NEW SCREAMIN EAGLE STAGE 1 EXHAUST KIT. AFTER PICKING UP THE BIKE I NOTICED A SMALL OIL LEAK AND BECAME ENRAGED AT HOW SOMETHING LIKE THIS COULD HAPPEN. AFTER ONE QUICK PHONE CALL MY BIKE WAS IMMEADIATELY PICKED UP AND AND BROUGHT BACK TO ME THE VERY NEXT MORNING. WITH CUSTOMER SERVICE LIKE THAT I COULD NOT BE HAPPIER. THANKS FOR EVERYTHING - I LOOK FORWARD TO MANY FUTURE MILES ON MY 2006 HERITAGE SOFTAIL CLASSIC."
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By: JOHN WELLINGTON, FL
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"My Name is Randy Arnett. I bought my 2001fxd Back in 2003 and the (Palm Beach Harley) did everything possible to get me in the wind. & I'm lovin every second of it. would Realy like to Get My next bike through them again. Thanks again guy's!!! Shinny Side Up."
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By: Randy Bellefontaine, OH
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"Thanks so much to Fred,Steve and Greg for a great "Harley buying experince".I love the bike and the care shown during the process.Please except my heart felt Thanks!Looking forward to doing more bussiness with you in the future.I've already reccomended you to 3 of my very good friends!Happy Holidays guys!........J.T. "
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By: Jeff (JT) Loxahatchee, FL
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